Care-first support built for independence

Support that’s clear, steady, and designed around real life.

Why We Exist

Independence is easier when the logistics don’t get in the way.

Resolute FMS handles the financial work of Self-Determination and helps people connect with providers who fit their needs.

When that part is handled well, everything else has room to work.

The People Behind Resolute

Resolute FMS is led by people who care deeply about doing this work the right way — with attention, patience, and respect for the families we serve.

Riki Smith, CPA

Ensures the financial side is accurate, reliable, and running the way it should.

Sonae Domingo

Oversees how programs, policies, and planning come together in practice.

Sheila Payne

SDP mom and Independent Facilitator with firsthand experience navigating the system.

Lauren B. Madison

Designs the systems and tools that make everything easier to manage and understand.

What Drives Us

Self-Determination offers choice, but navigating the system can feel overwhelming without the right support.


We’re driven by the belief that participants deserve access to services that truly fit their lives, and that providers deserve clear guidance and reliable systems to do their work well.


That’s why we focus on building connections, taking unnecessary complexity out of the process, and supporting both sides of the care relationship — not just processing payments.

Our Promise

When you work with Resolute, you can expect support that’s steady, transparent, and rooted in respect.


  • Your care, choice, and control remain at the center
  • Clear communication, without jargon or confusion
  • Vendor payments handled reliably and on time
  • Compliance managed quietly in the background
  • Support that adapts as your needs evolve

We handle the logistics so your attention can stay where it belongs.

Our Approach

Resolute FMS provides vendor-based financial management for Self-Determination participants.

That means we focus on paying providers, tracking budgets, and handling compliance while also helping participants find services that align with their goals and preferences.


Through the Resolute Care Collective, we support meaningful matches between participants and providers, making it easier to turn approved plans into real-world support.


Everything we do is rooted in care, clarity, and respect for independence.

© 2026 Resolute FMS. All Rights Reserved.